Programs

How You Will Benefit

• Improve your leadership communication skills
• Build greater buy-in, trust and loyalty
• Demonstrate grace under fire and defuse tension
• Overcome resistance to change
• Motivate followers and inspire them to action
• Rally support in difficult situations

What You Will Cover

The Voices of Effective Leaders – Past and Present

• Describe typical situations requiring specific leadership communication skills and assess how well you use the language of leadership in these situations
• Identify five traits of effective leadership communication and assess how well you demonstrate those traits

Finding Your Leadership Voice

• Learn the two components of a leader’s voice
• Describe several leadership communication styles and describe your dominant style

Crafting Compelling Messages That Inspire Action and Produce Results

• Pinpoint the desired results of your leadership message by using a results matrix
• Shape your leadership message

Setting the Stage for Powerful Communication

• Pick the right forum for leadership communications and create a winning setting for your key messages
• Overcome stage fright and communication anxiety

Taking the Lead

• Generate presence and charisma that command respect
• Send clear messages that maximize audience understanding

Setting the Direction You Want Others to Travel

• Communicate a clear mission and inspire vision and values
• Delegate authority in ways that prompt others to take responsibility

Influencing and Inspiring Others into Action

• Identify the factors that demotivate
• Light a fire in the hearts of others

Coaching, Counseling and Mentoring for Improved Performance

• Stimulate and guide authentic coaching, counseling and mentoring sessions

Addressing Tough and Touchy Topics in Ways That Defuse Tension

• Handle conflict and hostile disputes

Who Should Attend

Experienced managers and executives and anyone who aspires to a leadership position or who is expected to provide leadership.