Management Skills for New Supervisors
Develop the crucial management tools to help fully lead and motivate your team to higher productivity.
Course Type: Live Online SeminarUSD1,125.00
Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints.
This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.
*Schedule for this program will be announced soon.
How You Will Benefit
- Know your role as a supervisor
- Understand diversity and individual differences
- Recognize legal responsibilities as a supervisor
- Manage an ethical workplace. Handle difficult conversations.
- Use effective communication skills of active listening and questioning
- Create a motivational environment using feedback and reinforcement to guide and motivate behavior
- Increase performance through coaching
- Use delegation as a tool to motivate and develop people
- Create a plan for your own continuing growth and development
What You Will Cover
LESSON ONE
Adopting a Management Role and Creating a Motivational Environment for Performance
- Expectations
- Functions of Management
- Role of Manager in Context
- Supervisory Styles
- Manager’s Role in Motivating
- Common Motivators at Work
- Techniques for Motivating Others
- Feedback and Delegation as Motivators
- Next Lesson Preparation
LESSON TWO
Becoming a Great Communicator and Coaching for Development and Performance
- Listening Skills Assignment Review
- Questioning Skills
- Nonverbal Communication
- Communication Methods
- Constructive Communication
- Coaching for Performance
- Coaching Skills
- Next Lesson Preparation
LESSON THREE
Conducting Valuable Performance Appraisals and Managing Workforce Challenges
- Effective Performance Appraisals
- Keeping Records
- Conducting Performance Appraisals
- Diversity in the Workplace
- Supervisory Challenges
- Next Lesson Preparation
LESSON FOUR
Making the Best Use of Time and Continued Growth
- Effective Time Management Techniques
- Using the Priority Matrix
- Time Wasters
- Making the Best Use of Meetings
- Managing Stress as a Supervisor
- Action Planning for Ongoing Development
Who Should Attend
New supervisors with fewer than five years of supervisory experience, and process and production supervisors who want the benefit of basic management skills training.
| Date | Time |
|---|---|
|
1st Session:
May 06, 2024 2nd Session: May 07, 2024 |
09:00 AM -
05:00 PM
(PHT/SGT/MYT) per session |
